First Name Last Name
E-mail Room No
Check in Date Check Out Date
(TICK THE CORRECT ONES)

Company Colleague Media Travel Agent  
  • How did you know about us ?
  Business Pleasure Conference Group
  • Purpose of visit
  One 2 to 4 5 or more nights  
  • Length of stay
 
  1 to 10 11 to 25 26 to 50 50+
  • No of Nights spent at any hotel
    in past one year
 
What would be your criteria for selection of this hotel ? (Please number according to your preference)
Location
Rate
Brand
Previous Stay
Service
Others
Suggestions (please mention)
HOW DO YOU RATE OUR SERVICES (Please Tick)
NOT AVAILED AVERAGE GOOD EXCELLENT
  • Welcome On arrival
 
  • Staff Friendliness at Front Office
 
  • Cashier efficiency
 
  • Rooms / Housekeeping
         
    • Cleanliness
  
    • Lighting
  
    • Funishing
  
    • Air conditioning
 
  • Recreation facilities
  
  • Internet / Telephone services
 
  • Security / Safety / Privacy
 
  • Any Amenities to be added
 
  • Level of Satisfaction
 
        Yes No
  Would you recommend us to your friend / colleague
  • Any particular staff that made your stay memorable
Restaurant, Bar and Conference Feedback
(Blank-Not Availed, '1'= Average, '2'=Good, '3' =Excellent)
BOUGAINVILLEA RESTAURANT MBUYU BAR & RESTAURANT CONFERENCE ROOM SERVICE
  • Value for money
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Quality of Food
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Quality of service
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Speed of service
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Employee attitude
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Employee appearance
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Cleanliness
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Menu selection
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Bevarage
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
  • Conference Equipment
1
2
3
  
1
2
3
  
1
2
3
  
1
2
3
  
 

 
 

 

  
 
 
 
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